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Incorporating Design Thinking into HR

Understand why Design Thinking is a great tool for HR professionals and how to apply it in your organisation

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What will I learn in this course?

Design Thinking has become a fashionable term when talking about innovation and agile ways of working. However, this is not just another Design Thinking course, it is a practical course that shows you HOW to apply Design Thinking in HR. We will share our learnings from a series of workshops and projects in HR applying the Design Thinking philosophy and we will provide hand-picked and custom methods that are specifically tailored to creating an improved customer experience of HR.

The objective of this course is to provide you with a solid foundation of Design Thinking in HR, a pragmatic toolkit, and templates to show you how to use Design Thinking in your organisation.

Click on the FREE PREVIEW of the course introduction below to see what you will learn by enrolling in this course.


Your Instructor


Volker Jacobs
Volker Jacobs

Volker is the CEO and Co-Founder of TI People. Volker holds degrees in economics and information sciences, has worked for U.S. and European consulting companies and started his own HR management consulting business that he sold to CEB. At CEB, Volker held a senior management position with a global responsibility for HR consulting and HR technology before co-founding TI People. Volker regularly works with CHROs and Heads of HR Strategy on innovation & digitalisation of HR.

Volker is joined by other members of the team on this course.


"Great new ideas and perspective from design thinking neatly packaged into the context of HR. Really enjoyed this training and eagerly waiting to utilize my updated toolkit on future projects."

- Mira Makkonen, HR Performance and Rewards, Paulig Group

Class Curriculum


  Welcome to Design Thinking in HR (1:55)
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  Module 1 - Why? A New World of Work with Severe Talent Problems (5:58)
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  Module 11 - How? Validate and Activate: Build (4:02)
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  Conclusion and Thank You for Participating (0:56)
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Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
How long does the course last?
The course is just under 2 hours long and is broken down into bite-sized content, so you can watch and learn whenever you want and wherever you are.
Can I watch the courses on my mobile?
Yes! Our website is mobile optimised so you can watch videos on the go, but we also have an iPhone App that allows you to download and watch course content offline. Just search for the "Teachable" app on the iTunes store, log in with your myHRfuture email and password, and all of your courses will be available for you to watch wherever you are.

Get started now!