Introduction

Incorporating Design Thinking into HR

Welcome to Design Thinking in HR (1:55)

Module 1 - Why? A New World of Work with Severe Talent Problems (5:58)

Module 2 - Why? New Service Expectations (5:58)

Module 3 - Why? Translating Success from Marketing, Sales, and Service (6:18)

Module 4 - Why? Start where HR has Ownership (7:17)

Module 5 - What? Definition, History and Success Stories (20:28)

Module 6 - What? Fundamentals (3:41)

Module 7 - How? Discover and Explore: Understand (7:58)

Module 8 - How? Design Phase: Ideate (11:57)

Module 9 - How? Design Phase: Prototype (6:46)

Module 10 - How? Validate and Activate: Feasibility Check (9:57)

Module 11 - How? Validate and Activate: Build (4:02)

Module 12 - How? Validate and Activate: Measure (5:42)

Module 13 - Your Design Challenge (5:17)

Conclusion and Thank You for Participating (0:56)

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